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Duplication Terms & Conditions

Once you've checked out your products, you will receive an automated email containing shipping details to post your existing token to via InPost. If we don't receive your items or tracking number within 7 working days, your order will be cancelled, refunded with an administrative fee deduction. When we receive your original token or Net2 token ID number, we will generate your replacement token and ship this with any original tokens via InPost tracked and insured delivery service to the delivery address you supplied.

As you are the GDPR Data Controller & DPA Processor in this situation, please ensure you have permission to replicate the tokens and token IDs before purchasing this service (similar to when getting a physical key cut at a locksmiths) and allowed to send/receive confidential items via postal services. Access control tokens contain confidential data used for access to premises, facilities and accounts. Whilst we follow strict UK Data Protection Act 2018 and UK GDPR guidelines for ensuring customer safety and privacy, encouraging yourself to post to Access Control Locksmith using InPost tracked and insured delivery, in which we will also post back to the delivery address you provide using a tracked and insured service, as these credentials will be handled by 3rd parties during transit, we can not be held responsible if tokens or the data contained on the tokens are intercepted, along with any loss or damage to your original token, for any loss or damage to additional property, facilities or accounts from any misuse of the token or it's contained data. You use this service at your own risk as the Data Controller of the token and the data stored on it. Please ensure you have a spare or alternative means of accessing property, facilities or accounts. Please understand the risk of losing access to property, facilities or accounts if you are sending your only copy of your token, as you do so at your own risk.